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SHIPPING POLICY

THEFIX is dedicated to providing a seamless and efficient shipping experience for our customers. 

This shipping policy outlines important information regarding shipping methods, delivery times, and associated fees.

 

Processing Time:

a. We strive to process and ship all orders within 7 to 10 business days from the date of purchase.

b. During peak seasons or promotional periods, processing times may be slightly longer. Any such delays will be communicated on our website.

 

Shipping Methods and Carriers:

a. We offer various shipping methods to accommodate different needs:

  • Standard Shipping: Order will be processed within 4 to 5 business days. Estimated delivery within 4-5 business days. Costing $6.99.

  • Express Shipping: Order will be processed the same day or next day of order. Guaranteed delivery within 3 business days. Costing $12.99.

  • International Shipping: Delivery times may vary depending on the destination.

 

Shipping Fees: 

a. The shipping fee will be calculated based on the selected shipping method, delivery destination, and the weight/size of the package. 

b. The shipping fee will be clearly displayed at checkout before completing the order.

c. We may offer free shipping promotions for specific order values or limited-time offers, as advertised on our website.

 

Delivery Timeframes:

a. Estimated delivery timeframes are provided as a general guideline based on standard shipping times.

b. Actual delivery times may vary depending on factors such as carrier delays, customs clearance (for international orders), or unforeseen circumstances beyond our control.

c. We strive to ensure prompt delivery, but we cannot guarantee specific delivery dates.

 

International Shipping:

a. We offer international shipping to countries outside of the US.

b. International orders may be subject to customs duties, taxes, or fees imposed by the destination country. The customer is responsible for any such charges

 

Address Accuracy:

a. It is the customer's responsibility to provide accurate and complete shipping information during checkout.

b. We are not liable for any delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.

 

Order Tracking and Support:

a. If you have any questions or concerns regarding your shipment, please contact us via email.

b. We will assist you in tracking your package or resolving any shipping-related issues.

 

Final Terms:

a. This shipping policy is subject to change at our discretion. Any updates will be posted on our website.

b. Please review the shipping policy before placing an order to ensure a smooth and satisfactory shipping experience.

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